See how account details are handled
Our Privacy Policy explains the data needed to create and maintain your account, such as your phone number, login details, device signals and records of requests made through support. We use these details to confirm account access, identify unusual sign-in activity and match payment status when
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you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. A receipt or transaction reference can help us trace a wallet question without asking you to send unrelated personal details. We may retain records for security, dispute handling and legal duties, then remove or
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anonymise them when the applicable period ends. The policy applies where local law permits, and local requirements can affect which services or data requests are available.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.